If you are the owner of a business with several computers, a server, networks and multiple printers, you probably are aware that IT services companies can manage all of these on your behalf. The great thing about these companies is that you can hand over as much or as little responsibility to them as you wish. You could switch to fully managed computer systems, which allow you to fully focus on your own work whilst leaving your equipment in the capable hands of your agency. Or, as many people choose to do, have your IT services company on standby for emergency call outs, with remote assistance available as and when you require.
The main thing to think about when hiring a company to manage your IT is whether they will be available whenever you need them – for instance, if they can come out at a moment’s notice, or would they require several days to get to you? Fully managed services are usually popular with larger offices or those with complex networks and servers which need more maintenance than the smaller companies.