All business owners will at some point consider hiring a professional IT support team. It could be that their own staff simply don’t have the expertise to keep up with changes within the technology, or perhaps the requirements of the business are simply too complex.
When taking on a new team, there are things you should think about:
According to entrepeneur magazine, one of the first things to think about is whether the IT team have an end user in mind when they work. It is important that your IT team are able to empower the users by providing them with the technology required to do their jobs properly. Often, there is a problem where the IT teams in modern offices are heavily resource constrained in order to respond quickly to business users, which can often result in a bottle neck. It makes sense to think of the IT team as a business application rather than a developer tool. It should be handed over to users in order to make the most from their IT provision.